Tim Mitchell
Follow Tim Mitchell on Twitter  Like Tim Mitchell on Facebook  Subscribe on YouTube  Connect on LinkedIn  Subscribe to the Data Geek Newsletter

Can You Endorse Me?

Can you endorse me?“Hey man, this is Ty*, what’s happening?” roared the familiar voice in my Bluetooth earpiece.  It was a voice I knew well, and briefly brought a smile to my face.  After exchanging pleasantries and catching up a bit, Ty revealed the real reason for his call:  “Say, dude, I’m looking for a new job, and I was hoping you’d write me a letter of recommendation.”

In the past, Ty and I had known each other reasonably well, having spent a good deal of time working shoulder-to-shoulder on some very difficult projects many years back.  Although our careers had taken different directions and led us to different geographical areas, we had loosely kept in touch over time, so I had a rough idea of where Ty was in his career (and vice versa).  I knew him to be an entertaining and interesting guy, never without a story to tell to help pass the time.  Unfortunately, I also knew his professional demeanor: he was frequently bitter for no good reason, talked sharply to end users he supported (reaching outright beratement on a couple of occasions), and was largely unmotivated to do any more than was absolutely required.

Lending a Hand

I love to see people do well in their careers.  Specifically, I like to see eager newbies get engaged in something that they’re passionate about, and progressively work their way into senior-level (or even management) roles.  Just as enjoyable is to observe a seasoned professional make a career change that allows them to use their years of experience in different ways.

I’ve had the privilege of helping a small number of people in their journey of career progression.  Whether it was lending my experience in resume preparation, offering to provide a job reference or letter of recommendation, or just offering counsel to them as they prepared for a job change, I was honored to help out fellow professionals in whom I was a lot of potential.  After all, I was the beneficiary of much of the same kind of help as I was getting started, an was glad to have the opportunity to pay it forward.

It’s a Small World, After All

So it’s a no-brainer when one is presented with the opportunity to help out someone with obvious potential.  Things get a little trickier when dealing with someone with whom you have a friendship when you have observed that person demonstrate a significant lack of ability and/or professionalism.  On one hand, it’s natural to want to help out a friend even if you have reservations about their suitability.  However, the world – and the SQL Server community in particular – is very small.  The last thing you want to do is to put your stamp on someone (friend or otherwise) whom you know to have serious career-limiting issues.  After all, it’s bad for you, bad for their future employer/client/partner, and inevitably is probably bad for your friend as well.

Let ‘Em Down Easy

So how do you turn down a request for a reference/recommendation while preserving the relationship?  It’s not an easy thing to do, mind you.  The exact response depends on how strong a relationship you have with the person, whether or not you value that relationship, and how open the person is to critical feedback.

There are several different things you can do to avoid a blunt refusal of a questionable request for endorsement:

  • Plead ignorance.  Has it been many years since you worked with this person?  If a significant amount of time has passed since you knew him professionally, you could politely decline citing that you don’t feel comfortable giving a recommendation because of the length of time since you’ve observed his work habits and skills.  Over time, people can change: a motivated worker could become burned out, and conversely, an immature employee could see the error of his ways and get straight.  If it’s been many years since you’ve dealt with him, it’s probably not fair to assume that he’s still at either end of the spectrum, whether he was a superstar or slacker.
  • Shoot straight. Do you value her friendship and want to see her improve?  Is your relationship such that you can give her honest feedback without setting her off?  If the reason you hesitate to offer your endorsement is an attribute that someone could reasonably be expected to change, level with her.  Tell her the potential you see in her, but that you’ve got some reservations about putting your name on the line for her.  This approach is not without risks, so proceed with caution.  However, for the right person, this might be just the right thing to put her on the right path to a successful career.
  • Help in other ways.  Remember, he is asking for your endorsement.  It’s not a demand; you have the right to say no.  You could simply reply that you don’t feel comfortable offering your recommendation, but offer to help him in other ways.  Does his resume need a touch-up?  Maybe he could use a mock interview to prepare for the job hunt?  Is he lacking a specific technical skill that you have?  There are many ways to help that don’t involve a formal recommendation, and one of these could allow you to provide assistance to your friend without risking your own street cred to do so.

Conclusion

In my case, I simply declined Ty’s request for a recommendation letter.  It had been a long while since we worked together, I replied to him, and I didn’t know his current skillset or demeanor and wouldn’t feel comfortable offering my recommendation.  Had we been closer friends, I’d likely have worked with him to help him understand the concerns that I had about his demeanor.  But in this case, I just politely declined and left it at that.

So how do you handle these cases?  Have you had to turn down a friend that requested your endorsement?  How did you handle it?

* Not his real name

About the Author

Tim Mitchell
Tim Mitchell is a business intelligence and SSIS consultant who specializes in getting rid of data pain points. Need help with data warehousing, ETL, reporting, or SSIS training? Contact Tim here: TimMitchell.net/contact

8 Comments on "Can You Endorse Me?"

  1. Sounds like you found yourself in a tricky situation, but were able to bow out gracefully. Heh, hopefully your friend doesn’t read your blog… 🙂 Do you have any advice for newbies who need recommendations? I find it incredibly difficult to ask anyone, even for "simple" stuff such as LinkedIn. I guess I’m never certain as to my strategy for making the ask.

  2. Sometimes, we need to take a very tough decision to say NO. We may easily get into trouble when we endorse people in different situation. But, I always like to help my friends by teaching them or solving problems. I am surprised that you have mentioned size of SQL community is small. I believe it is big now at-least :).

  3. Sometimes, we need to take a very tough decision to say NO. We may easily get into trouble when we endorse people in different situation. But, I always like to help my friends by teaching them or solving problems. I am surprised that you have mentioned size of SQL community is small. I believe it is big now at-least :).

  4. Matt, thanks for the comments. My former colleague isn’t the type to read blogs for business development, so he’ll likely never make it here 🙂 As far as "newbies" looking for recommendations, start small. The first request for a reference that I ever made was from a former college professor of mine with whom I had a good working relationship. She had seen the quality of my work in college, and was quick to write me a letter of recommendation under that context. You could also reach out to people in your local user group, team members at your current company (though you have to be discreet about this), and certainly any past employers with whom you still have a good relationship. I recommend personal, targeted approaches; don’t broadcast a "Hey, I need a recommendation" message as this reeks of desperation. Hope this helps!

  5. Ayyappan, you’re right – I wish I could recommend everyone I know, but the fact is that my professional integrity would suffer if I did that. Although the SQL community is quite large and continuing to grow, it’s still small in that it’s like extended family. If you do something good – or something negative, such as recommending an obviously unqualified individual – word gets around quickly.

  6. Good post Tim. I think a lot of people would have felt that they had to give the recommendation, so it’s good to hear that you did the right thing. I recently was asked for a recommendation by a former colleague who reported to me years ago. He was a high-quality individual who always kept his skills current, even taught CS part-time at a local college. He was also extremely easy to work with, reliable, etc. I didn’t have a problem providing the recommendation even though my work with him wasn’t recent.

  7. Nice post. What I usually get are .. " Hey.. can you be my reference for the work that I did when we both work at place X ". This is not a recommendation but a reference for someone who worked with you, reported to you , or you reported to him etc. Since this is a reference of a past work experiences, I think the coversations and how you deal with these situations are bit different ( some are similar ).. This topic probably warrants part #2 of this post to extend to references.

  8. Pingback from thementoringexperiment.org Endorsements | The Mentoring Experiment

Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.

%d bloggers like this: